PRIVACY & DATA PROTECTION

At Rönkkö Watches, we value the trust you place in us when sharing your information. We are committed to handling your personal data with the same precision and care that we apply to our timepieces. This policy outlines how we manage your information when you visit ronkkowatches.fi or engage with our atelier.

1. Tailored Information We Collect

To provide a truly bespoke experience and ensure the perfect fit of our timepieces, we collect information you provide directly to us:

• Contact Details: Name, email address, phone number, and shipping/billing address.
• Bespoke Fitting Data: Specific measurements such as wrist circumference and apparel sizing (e.g., for complementary atelier items or brand apparel).
• Order & Communication: Details of your commissions, inquiries, and correspondence records.

2. Digital Analytics and Advanced Marketing

To improve our digital gallery and reach horological enthusiasts, we use advanced tracking and marketing tools. These services may collect data such as your IP address, device type, and browsing behavior across different websites (cross-device tracking).

• Google Analytics: We use this to understand visitor behavior and site performance.
• Meta Pixel (Facebook/Instagram): We use this for conversion tracking and to serve relevant advertisements to users who have shown interest in our timepieces.
• Future Marketing Tools: We may implement additional marketing, retargeting, and profiling tools to enhance our reach. These will always operate under the same high standards of data protection and require your prior consent through our cookie management system.

3. Purpose of Processing

We utilize your data to uphold our commitment to excellence:

• Executing commissions and fulfilling orders.
• Personalizing the physical fit of straps based on your provided measurements.
• Marketing & Profiling: Delivering personalized content and advertisements based on your interests and previous interactions with our Site.
• Ensuring the security and integrity of our digital platform.

4. Integrity and Sharing

We do not sell or rent your personal information. Information is shared only with trusted partners essential to our operations:

• Custom Artisans & Suppliers: We may share fitting data and shipping details with specialized partners, such as bespoke strap makers, who may dispatch components directly to you.
• Service Providers: Data is shared with Google and Meta for analytics and advertising purposes, subject to your consent.
• Logistics: Premium courier services for the safe delivery of your timepiece.

5. Third-Party Responsibility & External Services

Our website contains links to third-party services and integrates scripts from providers like Google and Meta.

• Data Collection by Third Parties: Please be advised that these third parties may collect data independently according to their own privacy policies. Rönkkö Watches is not responsible for the independent data collection or privacy practices of these external providers.
• We recommend reviewing the privacy policies of any third-party service you engage with through our links or integrated tools.

6. Your Rights and Consent

In accordance with the EU General Data Protection Regulation (GDPR), you hold the following rights:

• Right to Withdraw Consent: You may update your cookie preferences or withdraw your consent for marketing tracking at any time via our cookie banner or by contacting us.
• Access, Rectification & Erasure: You may request a copy of your data or ask for its deletion (subject to legal retention requirements).

7. Retention

We retain your information only for as long as necessary to maintain your timepiece’s service history, fulfill orders, or comply with statutory accounting and legal periods.

8. Contact Our Atelier

For any inquiries regarding your privacy, please contact us directly:

Rönkkö Watches Oy Kalakontintie 1 F 56, 02230 Espoo, Finland

Business ID: FI24931125

Email: watchmaker@anttironkko.com