PRIVACY & DATA PROTECTION

At Rönkkö Watches, we value the trust you place in us when sharing your information. We are committed to handling your personal data with the same precision and care that we apply to our timepieces. This policy outlines how we manage your information when you visit ronkkowatches.fi or engage with our atelier.

1. Tailored Information We Collect

To provide a truly bespoke experience and ensure the perfect fit of our timepieces, we collect information you provide directly to us. This includes:

• Contact Details: Name, email address, phone number, and shipping/billing address.
• Order Specifications: Details of the timepieces you have inquired about or commissioned.
• Bespoke Fitting Data: To ensure optimal ergonomics and comfort, we may record specific measurements such as wrist circumference and apparel sizing (e.g., for complementary atelier items or brand apparel).
• Communication History: Records of our correspondence regarding your commissions or service requests.

2. Digital Presence and Analytics

When you navigate our Site, we automatically gather certain technical data to improve your browsing experience:

• Device Insights: IP address, browser type, and time zone.
• Interaction Data: Information on the specific horological collections or articles you view, and the search terms that led you to us.
• Technologies: We utilize standard tools such as cookies, log files, and web beacons to understand how our visitors interact with our digital gallery.

3. Purpose of Processing

We utilize your data to uphold our commitment to excellence, specifically for:

• Executing commissions and fulfilling orders for our timepieces and services.
• Personalizing the physical fit of straps and accessories based on your provided measurements.
• Maintaining our relationship with you through direct communication and requested updates.
• Ensuring the security and integrity of our digital platform.

4. Integrity and Sharing

We treat your data as strictly confidential. We do not sell, rent, or lease your personal information to third parties. Information is shared only with trusted partners and artisans essential to our operations, such as:

• Custom Artisans & Suppliers: To provide a complete bespoke service, we may share necessary fitting data and shipping details with our specialized partners, such as bespoke strap makers, who may dispatch components directly to you.
• Logistics & Insurance: Premium courier services and insurance providers to ensure the secure transit of your timepiece.
• Legal Authorities: Only when strictly required by Finnish or International law.

5. Your Rights and Data Governance

In accordance with the EU General Data Protection Regulation (GDPR), you hold the following rights regarding your personal data:

• Access & Rectification: You may request a copy of your data or ask for corrections to any inaccuracies.
• Erasure: You may request the deletion of your personal records, provided they are no longer required for legal, accounting, or contractual obligations.
• Portability & Objection: You have the right to receive your data in a structured format or object to specific processing activities.

6. Retention

We retain your personal and fitting information only for as long as necessary to provide our services, maintain your timepiece’s service history, or comply with statutory retention periods.

7. External Services and Third Parties

Our website may contain links to third-party websites or services. Please be advised that Rönkkö Watches is not responsible for the privacy practices, content, or the data collection of these external parties. We recommend reviewing the privacy policies of any third-party service you engage with.

8. Contact Our Atelier

For any inquiries regarding your privacy, or to exercise your data rights, please contact us directly:

Rönkkö Watches Oy Kalakontintie 1 F 56

02230 Espoo, Finland

Business ID: FI24931125

Email: watchmaker@anttironkko.com